Shipping Policy

Zubalix aims to provide a reliable and convenient delivery experience for all customers. This Shipping Policy explains the general conditions related to order delivery and shipping.

1. Delivery Areas

Zubalix provides delivery services to eligible locations within Bangladesh. Delivery availability may depend on the customer's address and the seller's shipping coverage.

2. Delivery Charges

Shipping charges may vary depending on the delivery location, order, seller, product, and applicable shipping method. The applicable shipping charge will be shown during checkout.

3. Delivery Time

Estimated delivery time may vary depending on the customer's location, product availability, seller processing time, and delivery conditions.

4. Dhaka Delivery

For eligible deliveries within Dhaka, the applicable shipping charge and estimated delivery time will be displayed during checkout.

5. Outside Dhaka Delivery

For eligible deliveries outside Dhaka, the applicable shipping charge and estimated delivery time will be displayed during checkout.

6. Order Processing

Orders may require processing time before they are handed over for delivery. Customers may receive order and delivery updates through available notification channels.

7. Delivery Delays

Delivery may occasionally be delayed due to weather, transportation issues, holidays, operational conditions, or other circumstances beyond reasonable control.

8. Incorrect Address

Customers are responsible for providing accurate and complete delivery information. Delays or additional charges caused by incorrect or incomplete address information may be the customer's responsibility.

9. Failed Delivery

If delivery cannot be completed because the customer is unavailable, the address is incorrect, or delivery cannot reasonably be completed, additional delivery arrangements may be required.

10. Contact Support

If you have questions about shipping or delivery, please contact Zubalix customer support with your order details.