Privacy Policy

At Zubalix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Zubalix website, mobile applications, and services.

1. Information We Collect

We may collect information such as your name, phone number, email address, delivery address, account information, order details, and other information you provide when using Zubalix.

2. How We Use Your Information

We use your information to create and manage accounts, process orders, arrange deliveries, provide customer support, process payments, improve our services, and communicate important updates related to your account and orders.

3. Seller Information

Sellers may receive information necessary to fulfill customer orders and provide services through the Zubalix marketplace. Sellers are expected to handle customer information responsibly and only for legitimate business purposes.

4. Payment Information

Payment transactions may be processed through third-party payment providers. Zubalix does not intentionally store sensitive payment credentials such as card passwords or PINs.

5. Cookies

Zubalix may use cookies and similar technologies to improve website functionality, remember preferences, understand usage, and provide a better shopping experience.

6. Information Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

7. Information Sharing

We may share necessary information with sellers, delivery partners, payment providers, service providers, or authorities when required to provide services, comply with applicable laws, prevent fraud, or protect our rights.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

9. Your Choices

You may update certain account information through your account settings or contact Zubalix support for assistance with privacy-related requests.

10. Policy Updates

Zubalix may update this Privacy Policy from time to time. Any updated version will be published on this page.

11. Contact

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Zubalix through the available customer support channels.

By using Zubalix, you acknowledge that you have read and understood this Privacy Policy.